Astrum Helicopters – Terms of Service
Effective Date: [2025]
1. Services
Astrum Helicopters provides helicopter transportation, charter services, aerial tours, emergency flights, and other aviation services in and around Belize.
2. Reservations & Payments
- A 50% deposit is required within 48 hours of confirmation to secure a reservation.
- Full payment is due 60 days prior to the flight date.
- If a reservation is made within 60 days of the flight, full payment is due at the time of booking.
- Accepted payment methods include credit cards, checks, wire transfers, and direct deposits.
3. Cancellations & Refunds
- Cancellations must be submitted in writing (email preferred).
- More than 90 days before the flight: Full refund minus 10% admin fee.
- Between 60–90 days: 50% refund.
- Less than 60 days: No refund, though credit may be considered on a case-by-case basis.
- No refunds during Holiday Season (Dec 1 – Jan 31).
- Flights cancelled by Astrum Helicopters due to unsafe weather will be rescheduled or refunded (minus 10% admin fee if refund is chosen).
- Travel insurance is strongly recommended.
4. Damage Liability
Clients are responsible for all damages caused by them or their companions due to negligence or misuse. Repairs will be charged at retail cost plus shipping, customs, and installation fees.
5. Safety & Conduct
The pilot has final authority on all safety decisions. We reserve the right to deny boarding or discontinue services if a client poses a safety risk.
6. Intellectual Property
All content, logos, media, and documentation on this Website are the property of Astrum Helicopters and may not be reproduced without prior written permission.
7. Modifications
We may revise these Terms at any time. Continued use of our Website and services after any changes indicates acceptance of the new terms.
8. Governing Law
These Terms are governed by the laws of Belize. Disputes shall be resolved in Belizean courts.